Changing Your Mind? We’ve Got You Covered  

Greatglow Enterprises Private Limited (“we,” “our,” “us”), the owners of vibeandstyle aspires to offer an unobstructed shopping experience for our users (“you,” “your”). Fashion choices evolve, and we understand that sometimes plans change. If you need to cancel an order, we offer a hassle-free process to accommodate your request. Orders can only be canceled before they reach the processing stage, ensuring a smooth experience for both you and our team. Once an order is prepared for dispatch, cancellation may no longer be possible. We recommend reviewing your selections before confirming a purchase to ensure the perfect fit for your wardrobe. For further assistance, our support team is always ready to help.  

How to Request a Cancellation  

• Log into your account and visit the order section to check cancellation eligibility.  
• If eligible, submit a cancellation request, and we will process it promptly.  
• Once processed, you will receive a confirmation regarding the status of your request.  
• If cancellation is no longer possible, alternative solutions may be provided by our team.  

Exceptions to Cancellations  

Some orders may not be eligible for cancellation due to processing timelines and logistical constraints. Customized or specially curated pieces are crafted exclusively for you, making cancellations unavailable once production begins. Orders that have already been packed or dispatched cannot be altered or withdrawn. Our goal is to maintain efficiency while offering flexibility whenever possible. We encourage prompt cancellation requests to enhance the likelihood of approval. For personalized guidance, our customer support team is always on hand to assist.  

What Happens After Cancellation?  

• Approved cancellations will be confirmed via email or account notifications.  
• If a payment reversal applies, it will be initiated as per the chosen payment method.  
• Once canceled, the order details may no longer be visible in your account history.  
• Any discount codes or promotional offers used in a canceled order may not be reusable.  

Need a Style Swap Instead?  

If cancellation isn’t an option, consider selecting another style that suits your taste. Our support team can assist with alternatives to help you find the perfect replacement. Whether it’s a different color, size, or design, we’ll do our best to accommodate your fashion needs. A well-curated wardrobe is all about making the right choices, and we’re here to make that easier for you. Feel free to explore new styles while ensuring your shopping journey remains effortless. If you need suggestions, our team is happy to help with personalized recommendations.  

Policy Updates: Keeping You Informed  

• This policy may be updated to reflect changes in our service and operations.  
• Any modifications will be made with clarity to ensure a smooth customer experience.  
• Continued use of our platform acknowledges agreement with the latest policy terms.  
• For further assistance, our team remains available to address any queries.