Seamless Shopping, Swift Shipping  

Greatglow Enterprises Private Limited (“we,” “our,” “us”), are the owners of vibeandstyle. We want to provide the best experience for our Indian users (“you,” “your”). Ensuring that your orders arrive at your doorstep in perfect condition and on time is our priority. This policy outlines the key shipping and delivery guidelines for all purchases made on our website. By placing an order, you agree to the terms detailed below. From browsing our collection to receiving your stylish finds, we are here to make every step easy, reliable, and convenient.  

Shipping Across India: Bringing Fashion to You  

• We proudly deliver across India, reaching a vast network of locations with our trusted shipping partners.  
• At present, international shipping is unavailable, but we are constantly working towards expanding our reach.  
• Whether you're in a metropolitan city or a charming small town, our collections are just a few clicks away.  
• We strive to make fashion accessible everywhere and are continuously working on expanding our delivery zones.  
• Stay updated with our latest shipping coverage and service improvements through our website.  

Processing Orders: From Cart to Dispatch  

Once you place an order, it moves to the processing phase, which typically takes 1-2 business days from confirmation. Orders are prepared and packed with precision to ensure a secure delivery. Please note that processing timelines do not include weekends and public holidays. Once your order is ready, you’ll receive an email notification. Our team works efficiently to ensure a quick turnaround, so keep an eye on your inbox for shipping updates.  

Estimated Delivery Time: When to Expect Your Order  

• Standard shipping generally takes 3-8 business days, depending on your location.  
• We work with reputable courier services to guarantee safe and timely deliveries.  
• While we aim for prompt shipping, occasional delays due to unforeseen circumstances may arise.  
• If your order is delayed, our customer support team is available to track and resolve any concerns.  
• Your satisfaction is our priority, and we are committed to getting your fashion essentials to you as quickly as possible.  

Missed Deliveries & Re-Delivery Process  

If a delivery attempt is unsuccessful due to an incorrect address or unavailability, our courier partner will make up to two more attempts to re-deliver. If all attempts fail, the package may be sent back to our warehouse. Customers can request re-delivery, but additional shipping fees may apply. To avoid issues, please ensure someone is available to receive the package at the provided address. If you anticipate challenges in receiving your order, contact our support team for assistance.  

Lost or Damaged Shipments: We’ve Got You Covered  

• If your order arrives damaged, notify our support team within 48 hours with photos for verification.  
• Depending on the issue, we will arrange a replacement or initiate a refund after review.  
• In case of a lost package, we will coordinate with the courier to track and resolve the issue.  
• Every order is carefully packed to ensure secure and damage-free delivery.  
• Your trust is important to us, and we are dedicated to providing a reliable shopping experience.  

Special Handling for Select Products  

Certain items, such as fragile, oversized, or high-value products, may require additional care during transit. These products might have unique shipping guidelines, which will be clearly mentioned on the respective product pages. Before placing an order, we recommend reviewing these details to ensure a smooth experience. Our packaging and logistics team ensures extra protection for such items to maintain their pristine condition upon arrival. If you have specific concerns regarding special handling, feel free to reach out to our customer service team.  

Need Assistance? We’re Here to Help  

• Have questions about shipping? Contact our support team for quick resolutions.  
• Reach us at greatglowenterprisesprivatelim@gmail.com and we’ll respond at the earliest convenience.  
• Your trust means everything to us, and we are dedicated to ensuring a seamless shopping experience.  

Thank you for choosing vibeandstyle. We’re excited to bring the finest fashion straight to your doorstep!